Shipping and returns

We ship our eco-friendly products to many countries worldwide so take a look below to see if your country is one of them!
 
Shipping within Denmark
We ship with GLS (1-2 business days) and DAO365 (2-4 days) for orders within Denmark. If you choose DAO365, your order will be shipped to your nearest parcelshop.
We offer free shipping on order over €40!
 
 
International shipping
 
Country Shipping time Free shipping
Austria

GLS (2-3 business days) or PostNord (4-7 business days)

 over €65
Albania
DHL GoGreen (2-5 business days) 		over €65
Andorra 		DHL GoGreen (2-5 business days) over €65
Australia
DHL GoGreen (2-5 business days) or PostNord (7-15 business days) 		over €65
Bahrain
DHL GoGreen (2-5 business days) 		over €65
Bangladesh
DHL GoGreen (2-5 business days) 		over €65
Belarus
DHL GoGreen (2-5 business days) 		over €65
Belgium
GLS (2-3 business days)
or PostNord (4-7 business days)

over €65
Bosnia and Herzegovina
DHL GoGreen (2-5 business days)

 over €65
Brazil
PostNord (7-15 business days)

 over €65
Bulgaria
DHL GoGreen (2-5 business days)

 over €65
Canada
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Canary Islands
DHL GoGreen (2-5 business days)

 over €65
China
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Croatia
DHL GoGreen (2-5 business days) 
or PostNord (4-7 business days)

 over €65
Cyprus
DHL GoGreen (2-5 business days)

 over €65
Czech Republic 		GLS (2-3 business days) or PostNord (4-7 business days)

 over €65
Estonia
PostNord (4-7 business days)

 over €65
Faroe Island
PostNord (7-15 business days)

 over €65
Finland
GLS (3-5 business days) 
or PostNord (4-7 business days)

over €65 
France
GLS (2-3 business days) 
or PostNord (4-7 business days)

 over €65
Germany
GLS (2-3 business days) 
or PostNord (4-7 business days)

 over €65
Greenland
PostNord (7-15 business days)

 over €65
Gibraltar
DHL GoGreen (2-5 business days)

 over €65
Greece
DHL GoGreen (2-3 business days) 
or PostNord (4-7 business days)

 over €65
Guernsey
DHL GoGreen (2-5 business days)

 over €65
Hong Kong
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Hungary
DHL GoGreen (2-3 business days) 
or PostNord (4-7 business days)

 over €65
Iceland
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Indonesia
DHL GoGreen (2-5 business days)

 over €65
Ireland
DHL GoGreen (2-4 business days) 
or PostNord (4-7 business days)

 over €65
Israel
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Italy
PostNord (4-7 business days)

 over €65
Japan
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65
Jersey
DHL GoGreen (2-5 business days)

 over €65
Jordan
DHL GoGreen (2-5 business days)

 over €65
Kosovo
DHL GoGreen (2-5 business days)

 over €65
Kuwait
DHL GoGreen (2-5 business days)

 over €65
Latvia
DHL GoGreen (2-3 business days) or PostNord (4-7 business days)

 over €65
Lebanon
DHL GoGreen (2-5 business days)

 over €65
Liechtenstein 
DHL GoGreen (2-5 business days)

 over €65

Lithuania 
DHL GoGreen (2-3 business days) or PostNord (4-7 business days)

 over €65

Luxembourg 
GLS (2-3 business days) 
or PostNord (4-7 business days)

 over €65

Macao
DHL GoGreen (2-5 business days)

 over €65

Malaysia
DHL GoGreen (2-5 business days) or PostNord (7-15 business days)

 over €65

Malta
DHL GoGreen (2-5 business days)

 over €65

Mexico
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Moldova 
DHL GoGreen (2-5 business days)

 over €65

Monaco
DHL GoGreen (2-3 business days) 
or PostNord (7-15 business days)

 over €65

Montenegro
DHL GoGreen (2-5 business days)

 over €65

Nederlands
GLS (2-3 business days) 
or PostNord (4-7 business days)

 over €65

New Zealand
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

North Macedonia 
DHL GoGreen (2-5 business days)

 over €65

Norway
DHL GoGreen (2-3 business days) 
or PostNord (7-15 business days)

 over €65

Oman
DHL GoGreen (2-5 business days)

 over €65

Pakistan
DHL GoGreen (2-5 business days)

 over €65

Philippines
DHL GoGreen (2-5 business days)

 over €65

Poland
GLS (3-4 business days) 
or PostNord (4-7 business days)

 over €65

Portugal
DHL GoGreen (2-3 business days) or PostNord (4-7 business days)

 over €65

Qatar
DHL GoGreen (2-5 business days)

 over €65

Romania
DHL GoGreen (2-3 business days) or PostNord (4-7 business days)

 over €65

Russia
PostNord (7-15 business days)

 over €65

San Marino
DHL GoGreen (2-5 business days)

 over €65

Saudi Arabia
DHL GoGreen (2-5 business days)

 over €65

Serbia
DHL GoGreen (2-5 business days)

 over €65

Singapore
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Slovakia
PostNord (4-7 business days)

 over €65

Slovenia
PostNord (4-7 business days)

 over €65

South Korea
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Spain
PostNord (4-7 business days)

 over €65

Sweden
GLS (2-4 business days), Bring parcelshop (4-10 business days) 
or PostNord (4-7 business days)

 over €65

Switzerland
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Taiwan
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Thailand
DHL GoGreen (2-5 business days)

 over €65

Turkey
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Ukraine
DHL GoGreen (2-5 business days)

 over €65
United Kingdom
DHL GoGreen (2-3 business days) PostNord (7-15 business days) 		over €65

United states
DHL GoGreen (2-5 business days) 
or PostNord (7-15 business days)

 over €65

Vatican City
DHL GoGreen (2-5 business days)

 over €65

Vietnam
DHL GoGreen (2-5 business days)

 over €65
 
 
DHL GoGreen means that DHL helps us offset our greenhouse gas logistics emissions through investments in internationally recognized climate protection projects.
 
 
General
 
All orders are dispatched from Denmark within 48 hours. Please note the above shipping times apply from the day that your order is shipped and not the day that your order is placed.
If you by mistake provide the wrong or an incomplete shipping address, pureosophy will not be held liable for extra shipping cost. If the incorrect shipping address is provided, the customer have to cover the cost necessary to re-send the order.

We will do the best we can to make sure your package arrives without problems so if we notice that a house number, street name etc is missing, we will send you an email right away asking for all the correct informations before we ship out your order. 

 

Returns

We want you to love our products, but if you are not completely satisfied, we will do our best to make you happy! Therefore we offer a full refund (shipping cost excluded) on new and unused items, if you return the items safely within 14 days after receiving. 

Please send items tracked and keep the receipt until you have received the refund as we can't take responsibility for any lost items.
 
Return address:
pureosophy
Oestre Alle 37
9800 Hjoerring
Denmark
CVR: 39725290