Shipping and returns

We ship our eco-friendly products to many countries worldwide so take a look below to see if your country is one of them!

Shipping within Denmark

We ship with GLS (1-2 business days) and DAO365 (2-4 days) for orders within Denmark. If you choose DAO365, your order will be shipped to your nearest parcelshop.

We offer free shipping on order over €40!

International shipping

Country	Shipping time	Free shipping
Austria	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Albania	DHL GoGreen (2-5 business days)	over €65
Andorra	DHL GoGreen (2-5 business days)	over €65
Australia	DHL GoGreen (2-5 business days)	over €65
Bahrain	DHL GoGreen (2-5 business days)	over €65
Bangladesh	DHL GoGreen (2-5 business days)	over €65
Belarus	DHL GoGreen (2-5 business days)	over €65
Belgium	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Bosnia and Herzegovina	DHL GoGreen (2-5 business days)	over €65
Bulgaria	DHL GoGreen (2-5 business days)	over €65
Canada	DHL GoGreen (2-5 business days)	over €65
Canary Islands	DHL GoGreen (2-5 business days)	over €65
China	DHL GoGreen (2-5 business days)	over €65
Croatia	DHL GoGreen (2-5 business days)	over €65
Cyprus	DHL GoGreen (2-5 business days)	over €65
Czech Republic	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Estonia	Coolrunner (4-10 business days)	over €55
Finland	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
France	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Germany	GLS (1-4 business days) or Coolrunner (4-10 business days)	over €55
Gibraltar	DHL GoGreen (2-5 business days)	over €65
Greece	DHL GoGreen (1-3 business days) or Coolrunner (4-10 business days)	over €55
Guernsey	DHL GoGreen (2-5 business days)	over €65
Hong Kong	DHL GoGreen (2-5 business days)	over €65
Hungary	Coolrunner (4-10 business days)	over €55
Iceland	DHL GoGreen (2-5 business days)	over €65
Indonesia	DHL GoGreen (2-5 business days)	over €65
Ireland	GLS (1-4 business days) or Coolrunner (4-10 business days)	over €55
Israel	DHL GoGreen (2-5 business days)	over €65
Italy	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Japan	DHL GoGreen (2-5 business days)	over €65
Jersey	DHL GoGreen (2-5 business days)	over €65
Jordan	DHL GoGreen (2-5 business days)	over €65
Kosovo	DHL GoGreen (2-5 business days)	over €65
Kuwait	DHL GoGreen (2-5 business days)	over €65
Latvia	Coolrunner (4-10 business days)	over €55
Lebanon	DHL GoGreen (2-5 business days)	over €65
Liechtenstein	DHL GoGreen (2-5 business days)	over €65
Lithuania	Coolrunner (4-10 business days)	over €55
Luxembourg	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Macao	DHL GoGreen (2-5 business days)	over €65
Malaysia	DHL GoGreen (2-5 business days)	over €65
Malta	DHL GoGreen (2-5 business days)	over €65
Mexico	DHL GoGreen (2-5 business days)	over €65
Moldova	DHL GoGreen (2-5 business days)	over €65
Monaco	DHL GoGreen (2-5 business days)	over €65
Montenegro	DHL GoGreen (2-5 business days)	over €65
Nederland	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
New Zealand	DHL GoGreen (2-5 business days)	over €65
North Macedonia	DHL GoGreen (2-5 business days)	over €65
Norway	DHL GoGreen (2-5 business days)	over €65
Oman	DHL GoGreen (2-5 business days)	over €65
Pakistan	DHL GoGreen (2-5 business days)	over €65
Philippines	DHL GoGreen (2-5 business days)	over €65
Poland	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
Portugal	Coolrunner (4-10 business days)	over €55
Qatar	DHL GoGreen (2-5 business days)	over €65
Rumania	Coolrunner (4-10 business days)	over €55
San Marino	DHL GoGreen (2-5 business days)	over €65
Saudi Arabia	DHL GoGreen (2-5 business days)	over €65
Serbia	DHL GoGreen (2-5 business days)	over €65
Singapore	DHL GoGreen (2-5 business days)	over €65
Slovakia	Coolrunner (4-10 business days)	over €55
Slovenia	Coolrunner (4-10 business days)	over €55
South Korea	DHL GoGreen (2-5 business days)	over €65
Spain	Coolrunner (4-10 business days)	over €55
Sweden	GLS (1-4 business days) or Coolrunner (4-10 business days)	over €55
Switzerland	DHL GoGreen (2-5 business days)	over €65
Taiwan	DHL GoGreen (2-5 business days)	over €65
Thailand	DHL GoGreen (2-5 business days)	over €65
Turkey	DHL GoGreen (2-5 business days)	over €65
Ukraine	DHL GoGreen (2-5 business days)	over €65
United Kingdom	GLS (2-5 business days) or Coolrunner (4-10 business days)	over €55
United states	DHL GoGreen (2-5 business days)	over €65
Vatican City	DHL GoGreen (2-5 business days)	over €65
Vietnam	DHL GoGreen (2-5 business days)	over €65

DHL GoGreen means that DHL helps us offset our greenhouse gas logistics emissions through investments in internationally recognized climate protection projects.

General

All orders are dispatched from Denmark within 48 hours. Please note the above shipping times apply from the day that your order is shipped and not the day that your order is placed.

If you by mistake provide the wrong or an incomplete shipping address, pureosophy will not be held liable for extra shipping cost. If the incorrect shipping address is provided, the customer have to cover the cost necessary to re-send the order.

We will do the best we can to make sure your package arrives without problems so if we notice that a house number, street name etc is missing, we will send you an email right away asking for all the correct informations before we ship out your order.

Returns

We want you to love our products, but if you are not completely satisfied, we will do our best to make you happy! Therefore we offer a full refund (shipping cost excluded) on new and unused items, if you return the items safely within 14 days after receiving.

Please send items tracked and keep the receipt until you have received the refund as we can't take responsibility for any lost items.

Return address:

pureosophy

Oestre Alle 37

9800 Hjoerring

Denmark

CVR: 39725290

€0,00